South Africa's first fully hosted Vicidial platform with AI analytics, WhatsApp support, and Tier 1 & 2 direct connectivity. From 5 to 10,000 seats.
While competitors charge license fees and lock you into contracts, we give you the platform free and let you pay only for what you use.
No monthly license fees. No setup costs. We host your entire Vicidial platform free. You only pay for airtime from R0.23/min.
Speech-to-text transcription, sentiment analysis, lead scoring, and automated agent performance monitoring. Intelligence built in.
Direct backup carrier connectivity for crystal-clear voice quality. Local and international QoS guaranteed on every call.
ISO-certified datacentre in Samrand, South Africa. Redundant infrastructure with proactive monitoring and instant failover.
Industry-first WhatsApp bot for instant support actions plus a full client portal with real-time server health, billing, and reports.
Stay ahead with fresh numbers. API lookup with Truecaller spam DB protects your brand. Built-in DNC compliance for POPIA.
From predictive dialing to AI analytics, we deliver the full stack so you can focus on conversations that convert.
Full predictive dialer with inbound, outbound, and blended campaigns. Scalable from 5 to 10,000 agent seats with zero infrastructure on your side.
Transform every call into actionable intelligence. Our AI plugins integrate directly with your Vicidial instance for real-time and post-call analysis.
Automated Voice Messages for large-scale outreach, plus SMS and WhatsApp campaigns for true omni-channel customer engagement.
Stay POPIA-safe with built-in DNC filtering and Truecaller API lookup. Seamless integrations with major South African insurers and CRMs.
From signup to your first call in under 24 hours. No hardware, no contracts, no complexity.
Select the number of agent seats your business needs. From a 5-seat startup to a 10,000-seat enterprise.
Load airtime credit at R0.23/min. No contracts, no minimums. Top up as you go, scale when you need to.
Your Vicidial instance is provisioned and ready. Log in, upload your lists, and start making calls immediately.
While others offer basic dialers, we embed AI directly into your call centre operations. Every call becomes data. Every data point becomes an advantage.
Every call is transcribed and analysed in real time. Automated quality scoring replaces manual call listening, giving managers 100% coverage instead of random sampling.
Detect customer frustration, satisfaction, and buying signals in real time. Route escalations before they become complaints.
AI assigns conversion probability to every lead based on call patterns, engagement signals, and historical data.
AI-driven dashboards showing contact rates, agent efficiency, list health, and predictive campaign outcomes.
No license fees. No hidden costs. Choose your seats, top up airtime, and go. Every plan includes the full platform.
Drag the sliders to see your estimated monthly airtime spend. Remember: the platform is free.
No more waiting on hold. Manage your entire infrastructure via WhatsApp or our real-time client portal. An industry first for managed Vicidial.
Your calls run on enterprise-grade infrastructure in ISO-certified South African datacentres with direct carrier connectivity.
Hosted at 21 Landmarks Avenue, Samrand. Redundant power, cooling, and network connectivity with 24/7 physical security.
Direct backup connectivity to major voice carriers. No middlemen, no quality degradation. Crystal-clear calls on every route.
Proactive monitoring, automated failover, and redundant systems ensure your call centre stays online when it matters most.
Automated alerts for CPU, memory, storage, and connectivity thresholds. We catch problems before they become outages.
Fill in your details below and we will have your Vicidial instance provisioned and ready within 24 hours.
377 Rivonia Blvd, Rivonia, 2194
21 Landmarks Avenue, Samrand